- engitech@mail.com
- Mon - Sat: 8.00 am - 7.00 pm
We are creative, ambitious and ready for challenges! Hire Us
Customer Service
We are with you all day, every day.
Technical Assistance Center (TAC)
Technical Assistance Center (TAC)
Incident Handling and Follow-up
(Level 1 Support).
Problem Resolution.
Change Control Management.
Continuous availability, full visibility.
Network Operations Center (NOC)
Network Operations Center (NOC)
The Network Operations Center (NOC) is a Service Center operating 24 hours a day, 365 days a year. It adapts to each client’s guidelines
and regulations, based on our experience and the IT management best practices recommended by ITIL (Information Technology
Infrastructure Library). At the NOC, you will be able to:
Maintaining system and service availability for your business operations at all times.
Receive Incident Notifications.
Receive Problem Notifications.
The Security Operations Center (SOC),
responsible for ensuring information security.
responsible for ensuring information security.
The SOC is a platform that enables the monitoring and management of information system security through tools for data collection, event
correlation, and remote intervention. The SIEM (Security Information and Event Management) is the SOC’s primary tool, as it allows for the
management of IS (Information System) events.
Maintaining system and service availability for your business operations at all times.
Receive Incident Notifications.
Receive Problem Notifications.
What makes us different?
Experience and
in-depth knowledge of the NETWORK and what the client truly needs.
Unique attention
based on trust, constant support and speed of response, 24 hours a day, 365 days a year.
Recognition
of the administrative and technical skills of the organizations and manufacturers in the sector.
Total focus on results.
Success Stories
